Frequently Asked Questions

A public adjuster is a licensed professional who represents you, the policyholder, in handling your insurance claim. Unlike insurance company adjusters who work for the insurer, public adjusters work solely on your behalf to ensure you receive a fair settlement. Hiring a public adjuster can help you with settling your claim for what you deserve per your policy

At Mission Property Loss Consultants, we prioritize transparency, integrity, and collaboration. We work closely with your contractor to ensure that all repair estimates are accurate and reflect the true scope of work needed. Additionally, our extensive experience in commercial and residential claims allows us to handle large-scale and intricate claims effectively.

Our fee is varies based on the state, size, of loss, and type of loss Importantly, we do not charge a fee on your deductible, meaning you keep more of your settlement. There are no hidden fees or upfront costs—our payment comes directly from the settlement we secure for you.

The timeline for resolving a claim varies depending on the complexity of the loss and the responsiveness of the insurance company. On average, claims can take anywhere from a few weeks to several months. However, by hiring a public adjuster like Mission Property Loss Consultants, you can often expedite the process, as we manage all communications and negotiations with the insurer on your behalf.

Yes, a contractor is essential for providing accurate repair estimates and performing the necessary work. At Mission Property Loss Consultants, we collaborate closely with your contractor to ensure that the claim accurately reflects all damages and the necessary repairs, resulting in a comprehensive settlement that covers all costs.

In North and South Carolina, public adjusters must be licensed by the state’s Department of Insurance. They are also required to adhere to strict ethical standards and regulations designed to protect policyholders. Always verify that your public adjuster is properly licensed and in good standing with the state.

One common misconception is that hiring a public adjuster will delay the claim process or cause friction with the insurance company. In reality, a public adjuster can streamline the process by ensuring that all documentation is complete and accurately reflects your loss. Another misconception is that public adjusters only work on large claims. In fact, we handle claims of all sizes, ensuring that every policyholder gets the settlement they deserve.

Transparency is a core value at Mission Property Loss Consultants. We provide you with regular updates throughout the claim process, explain each step-in detail, and are always available to answer your questions. Our goal is to make the claim process as stress-free as possible while securing the settlement that you deserve

During the initial consultation, we will review your insurance policy, assess the damage, and explain how we can assist you with your claim. This is a no-obligation meeting, where we’ll answer any questions you have and outline the next steps if you choose to proceed with our services.

Handling an insurance claim on your own can be time-consuming and stressful, especially if you’re unfamiliar with the process. By hiring Mission Property Loss Consultants, you gain a dedicated advocate who understands the complexities of insurance policies and claim procedures. We handle all negotiations with the insurer, allowing you to focus on rebuilding and recovering from your loss.

Mission PLC integrates Artificial Intelligence (AI) to enhance the accuracy and efficiency of the claims process. AI helps analyze large volumes of data to support more precise claims assessments and policy reviews. By automating routine tasks like data entry and damage analysis, AI speeds up the entire claims process. However, AI doesn’t replace human expertise—rather, it complements our adjusters by providing valuable insights and streamlining communication, enabling our team to focus on personalized strategies for each client.

Mission PLC strictly adheres to data protection laws and ensures that all client data is handled securely. Our AI systems are designed to meet the highest standards of privacy, ensuring that your information remains confidential. Ethically, we ensure that AI serves as a tool to support decision-making, providing unbiased insights while maintaining human oversight throughout the process. Our team remains at the core of evaluations, ensuring fairness and accountability in every claim.