The short answer
Record the storm date, take wide and close-up photos of every damaged area (inside and out), keep damaged materials where safe, and gather third-party weather records for the date of loss. Organized evidence makes the insurer’s job, and any later dispute, easier.
Pin down the date of loss
Insurers often ask when the damage happened, especially with hail. Two free government sources help: the NOAA NCEI Storm Events Database and the NOAA Storm Prediction Center: storm reports, which list reported hail, wind and tornado events by date and place. Save a copy of the entries for your area.
Photo checklist
- Each side of the building from a distance, so the whole structure is visible.
- Roof (from the ground or by a qualified roofer): shingles or membrane, flashing, vents, skylights.
- Rooftop units, gutters, downspouts and siding: dents and spatter marks show up well here.
- Windows, doors, fences, signs and vehicles on site.
- Every interior room with water stains, leaks or broken items.
- A close-up with a coin or tape measure for scale, then a wider shot showing where it is.
Turn on your phone’s location and date stamp. Don’t edit the originals. More tips: 10-step guide to taking claim photos.
Make an inventory
List damaged contents and equipment with a rough age, model and where you bought it. Receipts, bank statements and older photos all help. Keep damaged items until the adjuster has seen them, if you safely can.
Commercial property
Pull roof age, warranties, maintenance records and any prior inspection or engineering reports. Records from before the storm are often what answers a ‘wear and tear’ argument later.
Your home
Find receipts for big items, any photos of the house from before the storm, and when the roof was last replaced.
Keep it all in one place
Make one claim folder (shared drive or a single email thread) with photos, the inventory, weather records, every letter and email, and notes from each call with the date and the person’s name. Water damage that shows up later needs the same care: how to document hidden water damage.
Next: report the claim · temporary repairs.
Sources
Last checked: October 28, 2026. This is general information, not legal advice.