The short answer
Most public adjusters charge a percentage of the claim payment. Several states cap that percentage, some only after a declared catastrophe, and in many states the fee can apply to the whole settlement, not just the increase. Read the contract’s fee wording before you sign.
How public adjusters charge
Most charge a percentage of what the insurer pays. Some states also allow flat or hourly fees. Whatever the method, the fee should be written into the contract you sign.
Whole settlement or just the increase?
In many states the percentage can apply to the whole settlement, not only the extra money the public adjuster gets you. The Texas Department of Insurance gives this example: the insurer wants to pay $100,000, you dispute $20,000, and the public adjuster could charge $10,000, because the 10% fee can be based on the total. TDI also suggests asking for the fee as a dollar amount instead of a percentage.
State fee limits we have checked
Fee caps vary by state. This table covers only states where we read the rule at an official source on October 28, 2026. For any other state, check with your state’s department of insurance.
Tennessee, Ohio, Arizona and other states have their own rules that are not summarized here. In Oklahoma, other fee limits may apply after a declared catastrophe; ask the Oklahoma Insurance Department.
When the insurer pays policy limits quickly
Some states bar a percentage fee if the insurer pays or commits in writing to pay the policy limit soon after the loss is reported: within 72 hours in North Carolina (N.C. Gen. Stat. 58-33A-65 (contracts and disclosures)), and within 5 business days in South Carolina (S.C. Code Title 38, Chapter 92 (public adjusters)). If that happens, ask about the rules in your state before agreeing to a percentage.
What to ask before you sign
- What is the percentage, and is it calculated on the whole settlement or only on the increase?
- Does it apply to payments the insurer made before you signed?
- Are any expenses charged on top of the fee?
- How and by when can I cancel?
Our fee
Our fee varies based on the state, size of loss, and type of loss. We do not charge a fee on your deductible. We explain our fee during a free consultation before you commit to anything. More answers on our FAQ.
Next: Do I need a public adjuster? · verify a license.
Sources
Last checked: October 28, 2026. This is general information, not legal advice.