Claim guides · Mitigation

Can You Make Repairs Before the Insurance Adjuster Inspects?

Usually yes, and most property policies expect you to take reasonable steps to prevent further damage. Keep the repairs temporary, photograph before and after, and save every receipt. Hold off on permanent repairs until the insurer has had a chance to inspect, unless waiting is unsafe.

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The short answer

Usually yes, and most property policies expect you to take reasonable steps to prevent further damage. Keep the repairs temporary, photograph before and after, and save every receipt. Hold off on permanent repairs until the insurer has had a chance to inspect, unless waiting is unsafe.

Temporary vs. permanent repairs

Temporary repairs stop the damage from getting worse: a tarp over a roof opening, plywood over broken windows, water extraction and drying. Permanent repairs put the building back: a new roof, new drywall, replaced equipment. The Texas Department of Insurance puts it plainly: only make repairs needed to protect the property from further damage, and don’t make permanent repairs until your insurer tells you to.

Find your policy’s wording

Most property policies have a section called something like Duties after loss or Your duties in the event of loss or damage. It usually asks you to protect the property from further damage and to keep records of what you spent. Read your own policy; the exact words and any time limits are what count.

What to keep

  • Photos and video before the temporary repair, and again after.
  • Every receipt and invoice: tarps, plywood, fans, dehumidifiers, emergency labor.
  • The mitigation company’s written scope, daily drying logs and moisture readings.
  • Damaged materials, where it is safe, until the adjuster has seen them.

Commercial property

Mitigation on a large building can mean roof membrane patching, moisture mapping across several floors and temporary power or heat. Get a written scope before work starts and ask for daily logs. Tell your broker and insurer what is being done.

Your home

Typical temporary work is tarping, boarding up and water extraction. Keep it simple, keep the receipts, and don’t let anyone rush you into signing a full replacement contract.

When waiting is unsafe

If waiting for the inspection would put people at risk or let the damage spread, do what is necessary and document it heavily. Tell the insurer in writing what you did and why.

Next: how to document the damage · how to report it · the first 24 hours.

Sources

Last checked: October 28, 2026. This is general information, not legal advice.

Questions

Common questions

Will tarping my roof hurt my claim?

Generally no. Reasonable temporary repairs that prevent more damage are what most policies expect. Photograph the damage first and keep the receipts.

Will my insurer pay for emergency repairs?

Reasonable costs to protect the property are often part of the claim, but it depends on your policy. Keep every receipt and send copies with your claim.

Can I replace the roof before the adjuster comes?

Hold off unless waiting is unsafe. If the old roof is gone before anyone from the insurer sees it, the damage is harder to prove.

Don’t navigate your insurance claim alone

Talk with a Mission PLC public adjuster about your loss. The consultation is free.

Book a free consultationCall 833-446-7728

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