Claim guides · Residential

Storm Damage to Your Home: An Insurance Claim Guide for Policyholders

Make your home safe, make temporary repairs, document everything and report the claim promptly. Keep receipts for living expenses if you can’t stay home. Many residential claims settle fairly without outside help; a public adjuster mainly helps when the claim is large or stuck.

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The short answer

Make your home safe, make temporary repairs, document everything and report the claim promptly. Keep receipts for living expenses if you can’t stay home. Many residential claims settle fairly without outside help; a public adjuster mainly helps when the claim is large or stuck.

Safety and temporary repairs

Stay out of damaged areas and off the roof. Once it is safe, cover openings and dry what you can, and keep every receipt. The Texas Department of Insurance advises making only the repairs needed to prevent further damage until the insurer says otherwise. The first 24 hours · temporary repairs

Document and report

Photograph every room and every side of the house before cleanup, list damaged belongings, and report the claim promptly. Documentation checklist · reporting the claim

If you can’t stay at home

Many home policies include additional living expense coverage. Check yours, and keep hotel, meal and travel receipts.

Roofers and contracts

Get more than one estimate, read any contract before you sign, and be wary of anyone who pressures you at the door or offers to cover your deductible. Cancellation rights for home repair contracts vary by state; check with your state’s attorney general or department of insurance.

When a public adjuster isn’t worth it on a home claim

If the damage is modest and the insurer’s estimate is close to your roofer’s, a public adjuster’s fee may cost more than it adds. A public adjuster mainly helps when the claim is large, the estimates are far apart, or talks have stalled. Do I need a public adjuster?

A note for Kansas

The Kansas Insurance Department says Kansas public adjuster licenses cover only commercial lines, and residential public adjusting is neither prohibited nor licensed in Kansas (Kansas Insurance Department: Public adjusters). If you are considering help on a Kansas home claim, keep that in mind.

More: the step-by-step storm claim guide · storm damage claims.

Sources

Last checked: October 28, 2026. This is general information, not legal advice.

Questions

Common questions

My house was damaged by hail. What should I do first?

Make sure everyone is safe, stay off the roof, photograph the damage, make temporary repairs to keep water out, and report the claim to your insurer.

Will my insurance pay for a hotel if I can’t stay home?

Many home policies include additional living expense coverage. Check your policy and keep every receipt.

Do I need a public adjuster for a home storm claim?

Often not. Many home claims settle fairly without outside help. A public adjuster mainly helps when the claim is large, the estimates are far apart, or talks have stalled.

Don’t navigate your insurance claim alone

Talk with a Mission PLC public adjuster about your loss. The consultation is free.

Book a free consultationCall 833-446-7728

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